A little help,
whenever you need it.

Open Offer in the bottom menu. Under I OFFER, select one or more services you can provide. Under IN EXCHANGE FOR, select the services you would like in return.

Search for your city and select the result with the correct country. Tap SAVE when both sides and the city are complete. Arrange dates, duration and the exact exchange through chat.

To change your announcement, open Profile → My exchanges, select it, edit the services or city, then tap Update. Archive Exchange removes it from active listings; it remains in your archives.

Open someone else’s Exchange and tap Chat. You can also tap the person’s name to view their public profile, then choose an announcement and tap Chat about this exchange.

If you have already contacted them about that announcement, tap Continue conversation. Each Exchange has its own conversation, even when the same person offers several services.

Open Messages to find your conversations. Unread messages are indicated by a count. Open the chat to read and reply. Older messages remain available when you scroll up.

Sign in and open Profile → Contact us. Check your name and account email, write your message, then tap Send message. Your request is saved securely and a confirmation appears in the app. No email is sent automatically.

For a problem with another member, use Report user from the conversation menu so your report is linked to the right person.

Open your conversation with the person, tap ⋯ at the top, then choose Block user. Confirm on the next page.

The conversation stays visible, but neither of you can send new messages to the other while a block is in place. Blocking applies across your conversations with that person.

To remove your block, return to ⋯ → Unblock user and confirm. If the other person has also blocked you, their block must be removed before messaging can resume.

Open the conversation, tap ⋯, then choose Report user. Select the reason that best describes the issue. Add factual details if useful, then tap SEND REPORT.

Choose from Harassment or inappropriate behaviour, Spam or scam, Inappropriate content, or Other. Only text is needed; no screenshot is required in this version.

Reports help us assess misuse. The same report from the same person for the same reason cannot be submitted repeatedly. Reporting does not block the person: use Block user as well if you want to stop contact. For questions about a restriction or to request a review, contact the ServiSwap team.